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Undrdog Help Center

Orders will be processed and shipped the same business day if placed before 2pm Central time. Orders placed after 2pm Central time will be shipped the next business day.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.



What is your shipping policy?

Sounds good! Could you please send us your business license and a copy of your insurance? 

After we review and approve, the next step will be to fill in your location information in the form here, so it can be added to the map: 

https://getundrdog.com/pages/pro-network


I want to join Pro Network.

You can see all your existing points and as well as your rewards history on our Ambassador Program page: 

https://getundrdog.com/pages/become-an-ambassador

Just remember that you have to be logged in. 

Where can I see my points?

These articles should answer all the quick questions about our products:

https://help.getundrdog.com/en-US/articles/product-faqs-21941

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